Quality Assurance: A Necessary Ingredient
For Quality Patient Care

by Phillip J. Bendick, PhD, RVT


from the July 2003 issue


The mission of vascular laboratory accreditation is built upon assuring high quality patient care through evaluation and assessment of the entire process which goes into noninvasive vascular patient testing. There are three key components to this process: (1) testing should be performed by qualified, trained technologists / sonographers following a consistent protocol; (2) interpretation should be done by qualified, trained physicians using consistent diagnostic criteria; and (3) findings based on the test results and these criteria should be regularly validated by comparison with another accepted technology. If any one or more of these links in the chain are weak, the entire process is at risk for leading to inappropriate patient management. The best technologists working with the most dedicated physicians cannot by themselves completely assure that patient care decisions based on their findings will be the appropriate ones. Quality assurance programs are designed to address item (3) above - the ongoing validation of testing procedures and diagnostic criteria.

The importance of quality assurance was recently underscored by a presentation at the annual meeting of the Society For Vascular Surgery in Chicago in early June. We (like most busy vascular laboratories around the country) are often referred patients for surgical evaluation for carotid endarterectomy based upon the results of a carotid duplex ultrasound examination done at another facility. We reviewed 174 asymptomatic patients referred over a 2-year period for carotid surgery because of duplex ultrasound findings in non-accredited vascular laboratories, with evaluation of changes made in clinical management after the examinations were repeated in our accredited laboratory. Discordant findings of no overall clinical significance were found in 54 arteries (16%). Clinically significant differences in findings were noted in 123 arteries (35%) in 107 patients (61%). The vast majority of these errors were the result of incorrect or inappropriate interpretation of the test results (104 arteries in 94 patients, 88% of the total errors) which in most cases ascribed a severe or critical stenosis where none existed. In 88 patients (51%), an unnecessary carotid endarterectomy was avoided. The common theme exhibited by all the outside laboratories was the lack of any quality assurance program which would have identified the reasons for these errors and provided the laboratories the data necessary to adjust their criteria; without this ongoing feedback and data the errors simply perpetuate themselves and may lead to a surgical procedure when none is indicated.

Yes, a quality assurance program requires some additional time and energy to implement in a typical vascular laboratory environment which already seems stretched to the limit. Yes, it sometimes can be difficult to acquire the correlating data necessary for a quality assurance program, particularly in those laboratories which are not affiliated with a hospital and do not have direct access to other imaging studies. But consistent with the goal of high quality patient care, quality assurance is an essential part of the process so that, yes, a quality assurance program can reinforce existing practices or provide a mechanism for the early detection of a need for change, and most important, lead to the secure knowledge that vascular laboratory findings will help implement the correct decisions regarding patient care and management.

Phillip J. Bendick, PhD, RVT,serves as a consultant to the ICAVL Board Of Directors and is employed by the Peripheral Vascular Diagnostic Center, William Beaumont Hospital, Royal Oak, Michigan.


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